PTP Agency Ltd respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

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1. Important Information and Who We Are

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Purpose of This Privacy Notice

This privacy notice aims to give you information on how PTP Agency Ltd collects and processes your personal data through your use of this website, including any data you may provide through this website. This website is not intended for children and we do not knowingly collect data relating to children.
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Controller

PTP Agency Ltd is the controller and responsible for your personal data (collectively referred to as "we", "us" or "our" in this privacy notice). We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice.
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Contact Details

If you have any questions about this privacy notice or our privacy practices, please contact our data privacy manager:

Full name of legal entity: PTP Agency Ltd
Email address: hello@pullthepin.agency
Phone number: +44 333 090 5252
Postal address: Unit G.06, Assay Studios, 141 Newhall St, Birmingham B3 1SF

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
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Third-Party Links

This website may include links to third-party websites, plug-ins and applications. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
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2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you including Identity Data, Contact Data, Technical Data, Usage Data, and Marketing and Communications Data.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. We do not collect any Special Categories of Personal Data about you, and we do not collect any information about criminal convictions and offences.

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3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you including through direct interactions, automated technologies, and from third parties including:

• Analytics providers such as Google and Hotjar based outside the EU
• Advertising networks such as Facebook, Instagram, LinkedIn, Twitter and YouTube
• Search information providers such as Google

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4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. The purposes for which we use your personal data include:

• To manage our relationship with you, including responding to enquiries and notifying you about changes to our terms or privacy notice
• To administer and protect our business and this website
• To deliver relevant website content and advertisements and measure their effectiveness
• To use data analytics to improve our website, products and services
• To make suggestions and recommendations to you about services that may be of interest

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Opting Out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us directly.

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Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. We use the following cookies:

• _ga — Installed by Google Analytics to calculate visitor, session, and campaign data. Duration: 2 years. Type: Analytics.
• _gid — Installed by Google Analytics to store information on how visitors use the website. Duration: 1 day. Type: Analytics.
• _gat — Installed by Google Universal Analytics to throttle the request rate. Duration: 1 minute. Type: Performance.

For more information about the cookies we use, please see our Cookie Policy.

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5. Disclosures of Your Personal Data

We may share your personal data with service providers acting as processors, professional advisers, and regulators or government bodies where required by law. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

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6. International Transfers

Some of our external third parties are based outside the EEA so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it. Please contact us at hello@pullthepin.agency if you want further information on the specific mechanisms used.

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7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those who have a business need to know. We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where legally required.

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8. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. In some circumstances we will anonymise your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

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9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent at any time where we rely on consent to process your personal data

If you wish to exercise any of these rights, please contact us at hello@pullthepin.agency. You will not have to pay a fee to access your personal data. We try to respond to all legitimate requests within one month.

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